• *This position can earn 20% commission on upsells. We also have a "Pay For Performance Plan", which Front Desk Hosts can earn an additional $3 per hour monlthy based off hours worked when goals are met.**
Starts at $$18.50 hour ... Role & Responsibilities include but are not limited to:
We have an exciting opportunity within our Front Office as a Guest Experience Host. Candidates' main focus will be as a Host at the Front Desk, but will be expected to participate in all areas of the Front Office including Guest Services. Interested applicants enthusiastic to learn, should not be deterred; training in all areas of the Front Office department will be provided to the benefit of expanding your skillset and elevating the service we are able to provide our guests. This position was designed for our guests to have a seamless experience at our resort. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. The Guest Experience Host will be responsible for but not limited to; guests with account settlements, unloading luggage from guest vehicles, taking luggage to and from their guestroom, communication of hotel services and promotion, providing guests with information about local attractions/restaurants, in and around Scottsdale, and answering guest phone calls.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills
Ability to stand for long periods of time
Must be able to work a flexible schedule, including weekends and holidays
Proficient in basic computer skills
Customer service experience preferred
The Benefits & Perks
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
About The Hiring Process
We areexcited thatyou havechosen to express interest in joining Hyatt Hotels and Resorts.We willbe sure to take a look at your application and get back to you within a week of your submission. Thankyou for your patience while we do so.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Proof of eligibility to work in the United States is required, as well as a completed background check
