Summary
The Front Office Assistant is primarily responsible for answering phones, welcoming people into the office, communicating with patients, referring dentists/staff, responding to voicemails. Additional duties include check in/out of patients, managing schedule, managing patient records, maintaining inventory, and ordering office supplies ... Essential Functions
-
Uses interpersonal skills to attend to patients on the phone and in person.
-
Respond and comply to requests for information.
-
Provides respectful and considerate care focused on patient’s individual needs.
-
Coordinate and organize appointments and administration to facilitate the efficient running of the practice.
Competencies
-
Communication skills
-
Information collection and management
-
Planning and Organizing
-
Accuracy
-
Customer service skills
-
Team work
-
Initiative
-
Adaptability
-
Confidentiality
Job Type: Full-time
Pay: $16.50 - $25.00 per hour
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends
Experience:
• Customer service: 1 year (Preferred)
Work Location: In person
