Our fast-growing business values career development, a positive work environment, and exceptional client service. We are dedicated to helping our Customer Support Representatives grow and thrive in their career paths. We are looking for a Customer Support Representative looking to take their acquired knowledge and apply it to our open position. Our strength lies in our team and our ability to ... train top professionals in our industry on client relationships. Together, we devise clever strategies that drive measurable outcomes. Each Customer Support Representative experiences comprehensive training to master the art of influential communication and develop strategies that consistently deliver exceptional results. We have become a premier firm in the telecommunications industry through collaboration, personalized client interactions, and teamwork.
Customer Support Representative Responsibilities:
• Meet with potential new customers to educate them on our clients, products, promotions, or any sales opportunities that will excite the consumer and exceed their needs
• Train with our top executives to understand our clients, services, and company goals
• Develop and maintain relationships with clients and fellow Customer Support Representativeteam members
• Utilize current knowledge to create and implement strategies that will increase company revenue and profitability
• Conduct market research and analysis to identify potential business opportunities
• Collaborate with cross-functional teams to execute sales strategies
• Professionally represent the company and abide by all company policies when interacting with customers
Required Skills and Qualifications As A Customer Support Representative:
• High School Diploma or GED is preferred
• Exceptional at relationship building and communication with new and existing clients
• Ambitious and looking to gain experience in the business world long-term
• Ability to think creatively and strategically to solve problems and drive business revenue
• Strong analytical skills and the ability to perform under pressure
• Eager to collaborate in a team environment
Job Type: Full-time
Pay: $52,070.00 - $56,298.00 per year
Benefits:
• 401(k)
• Flexible schedule
Shift:
• Day shift
Weekly day range:
• Monday to Friday
• Weekends as needed
Work setting:
• In-person
Work Location: In person
