Department
Front Desk Receptionst full time or part ... Pay Range
Commensurate with experience
Job Description
AFC Urgent Care and Family Care offers a fast-paced, patient-focused environment with team members who truly care about providing a superior patient experience.
A successful candidate’s primary responsibilities will include, but are not limited to:
• Performing patient registration (enter into Practice Velocity, generate Pivots, verify insurance, collect copays, check outstanding balances, etc.).
• Completion of other front office administrative tasks.
• Greeting patients in a professional, warm, friendly, and calm manner.
• Ensuring patient flow is speedy and organized.
• Processing claims and posting payments for SP, WC, EPS, MVAs.
• Maintaining relationships with corporate accounts and ensuring paperwork flow is timely.
• Auditing charts to ensure proper coding by physicians.
• Becoming certified and performing drug screening tests.
• Ensuring patient files and charges are complete and accurate.
• Performing patient discharge.
• Answering incoming calls in a professional manner.
• Coordinating faxes and referrals with other physicians and employers.
• Ensuring cleanliness of patient waiting area and front office area.
Experience Requirements
• Minimum of 6 months experience in a medical office setting.
• Proficient in the use of computer software.
• Warm, friendly attitude with excellent patient interaction skills.
• Team player.
• Excellent verbal and communication skills.
• Adaptable in different situations.
• Able to multi-task and work independently.
• Bilingual in Spanish preferred
