About us
Super 8 by Wyndham Williston nd is a small business in Williston, ND. We are professional, agile and professional ... Our work environment includes:
• Modern office setting
• Food provided
• Growth opportunities
• On-the-job training
• Flexible working hours
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Skills:
- Excellent phone etiquette and communication skills
- Strong guest service orientation with a focus on providing exceptional hospitality
- Knowledge of hotel management systems and procedures
- Experience with night audit procedures is a plus
- Multilingual or bilingual proficiency is an asset
- Ability to build positive guest relations and resolve issues effectively
- Familiarity with the hotel industry and its standards of service
- Strong customer service skills with a friendly and approachable demeanor
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. As a key member of our hotel staff, you will play a crucial role in ensuring guest satisfaction by providing exceptional service at the front desk.
We offer competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for hospitality, excellent communication skills, and enjoy working in a dynamic team, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, qualifications, or working conditions associated with the role.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
• Employee discount
• Flexible schedule
• Paid time off
Schedule:
• Day shift
• Evening shift
• Overnight shift
Work setting:
• In-person
Ability to Relocate:
• Williston, ND 58801: Relocate before starting work (Required)
Work Location: In person
