About us

Super 8 by Wyndham Williston nd is a small business in Williston, ND. We are professional, agile and professional ... Our work environment includes: • Modern office setting • Food provided • Growth opportunities • On-the-job training • Flexible working hours

Front Desk Agent

Duties:

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests efficiently and accurately
Answer phone calls and respond to guest inquiries
Provide information about hotel facilities, services, and local attractions
Handle guest requests and complaints promptly and courteously
Assist with reservations and room assignments
Process payments and maintain accurate records
Collaborate with other hotel departments to ensure guest satisfaction
Perform night audit duties as required

Skills:

Excellent phone etiquette and communication skills
Strong guest service orientation with a focus on providing exceptional hospitality
Knowledge of hotel management systems and procedures
Experience with night audit procedures is a plus
Multilingual or bilingual proficiency is an asset
Ability to build positive guest relations and resolve issues effectively
Familiarity with the hotel industry and its standards of service
Strong customer service skills with a friendly and approachable demeanor

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. As a key member of our hotel staff, you will play a crucial role in ensuring guest satisfaction by providing exceptional service at the front desk.

We offer competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for hospitality, excellent communication skills, and enjoy working in a dynamic team, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, qualifications, or working conditions associated with the role.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits: • Employee discount • Flexible schedule • Paid time off

Schedule: • Day shift • Evening shift • Overnight shift

Work setting: • In-person

Ability to Relocate: • Williston, ND 58801: Relocate before starting work (Required)

Work Location: In person

Super 8 by Wyndham Williston nd

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Front Desk Agent