About Miller's Ace Hardware
We are a locally owned family business where customer and community service meet. Our goal is to amaze every customer, every time and to share our success through community support and involvement. We truly believe that Miller's Ace is the place for all of your hardware, garden and gift needs. We have a passion for customer service and fun and are looking for team ... members that share our commitment to excellence.
General Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise. Ace Learning Place training specific to Cashiers required once hired.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
• Project a positive representation of Miller's Ace Hardware
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
Register Operations
• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and Cashier meetings.
Front End Appearance and Upkeep
• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.
Other Essential Requirements
A positive attitude and willingness to learn in a collaborative environment.
Education/Training
High School or GED equivalent.
Experience
Cashier or customer service experience preferred but an enthusiasm for helping people and problem solving is essential.
Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing
