Medical Receptionist
POSITION SUMMARY ... Medical Receptionist to provide daily administrative and customer service support to medical office operations in this critical role in our busy practice. This ideal candidate must have a high level of customer service and professionalism.
DUTIES AND RESPONSIBILITIES:
Primary responsibilities include:
• Provides support to the office manager, physician, billing, clinical staff and most importantly, the patient.
• Provides exceptional customer service.
• Responsible for greeting all patients in a courteous, professional, and timely manner.
• Provides friendly and efficient telephone services.
• Accurately registers patients in EMR system, verifies demographics and updates accordingly.
• Collects co-payments, prepares patient receipts, and posts payments accurately via EMR.
• Keeps reception area and waiting rooms clean and presentable at all times.
• Able to identify all accepted insurance plans and cards.
• Checks insurance eligibility & obtains patient insurances referrals as needed.
• Performs daily chart preparation ensuring that required documentation is prepared in advance to ensure efficient patient flow.
• Schedules appointments via phone or in person.
• Monitors and communicates with patients via HIPAA compliant texting platform.
• Respects and maintains patient privacy and dignity. Adheres to HIPAA law at all times.
• Assists Medical Assistants with Triage as needed.
QUALIFICATIONS (Experience and Education Requirements):
• Minimum one year of experience in a Medical Receptionist position in a fast-paced environment preferred.
• High School Diploma or equivalent required.
• Computer proficient with good typing skills.
• Prior experience with the use of an Electronic Medical Record (EMR) preferred.
• Prior experience with eCW/Pulse preferred.
• Excellent customer service skills and positive attitude.
• Trustworthy & dependable.
• Ability to multi-task and prioritize tasks.
• Detail oriented.
• Strong communication skills- both written and verbal.
• Pleasant phone manners.
Job Type: Full-time
Pay: $41,000.00 - $49,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Healthcare setting:
• Outpatient
• Private practice
Medical specialties:
• Dermatology
Schedule:
• 8 hour shift
• Monday to Friday
Work Location: In person
