JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and ... outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Location: Onsite in Herndon, VA
Hours: Monday - Friday from 8:30 a.m. to 5:30 p.m.
Pay: $19 - 23/hr., little to no OT (based on experience)
The Facilities Support role will be responsible for front desk reception ensuring compliance to established business processes related to Corporate Real Estate and Facilities, assisting the Facility Manager/Facility Coordinator and the Head of Corporate Real Estate with the delivery of quality facility management services for Airbus Americas, Inc. Headquarters in Herndon, VA.
Front Desk Duties/Reception
This role is 100% onsite
Greet/ host/ provide support for guests, visitors and employees
Answer all in-coming calls
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.
Point of contact for all packages/deliveries
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Update phone lists
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
Maintain office security by following safety procedures and controlling access via the reception desk
Business professional attire must be worn
General Office Duties/Facility Support
Housekeeping Duties (i.e.: load/unload dishwasher, coffee machine maintenance, etc.)
Maintain all conference rooms for cleanliness / reserve conference rooms
Coordinate shared services for conference rooms within responsible area
Assists with the coordination and scheduling of office/building maintenance activities
Assist with administrative projects, such as invoice processing,, tracking of insurance information
Other duties as assigned
Invoice Processing
Ensure timely receipt of vendor invoices via dedicated mailbox or vendor website
Submit invoices for approval through proper management chanel
Document status of all invoices received
Contact vendors when questions arise regarding invoices or payment
Skills & Knowledge
Strong ability to listen and communicate effectively (verbal and written)
Outstanding organizational and time management skills
Strong interpersonal skills
Strong finance and budget skills
Proficient using common business applications (Google G-Suite, Corrigo CMMS)
Outstanding Internal and External customer service skills
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together
