Infrastructure Delivery MGR I

Amazon Web Services (AWS) • Manassas, VA, USA • 8m ago

Description

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity ... conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

Amazon Web Services (AWS) is growing rapidly, and we are looking for an Infrastructure Delivery Manager to join our expanding Infrastructure Operations team.

AWS is a fast paced technology company and a leader in the world of data centers. We are currently looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.

The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness.

Mentorship & Career Growth

We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Key job responsibilities

Some High Level Responsibilities Include • Prioritize and assign tasks to data center technicians and operators • Manage inbound hardware installation from receiving through deployment stages • Manage the installation of cabling infrastructure in a data center environment • Guide, train and educate staff on the best practices related to all service owner issues • Manage tasks and deliverables across small to large-size projects • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs • Provide weekly reporting to the data center managers • Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs. • Recruit and train data technicians to ensure appropriate staffing levels • Host weekly staff meetings • Drive compliance to Amazon performance management requirements

About The Team

This role requires managers to conduct in person safety inspections, meetings, and operational tasks across our Manassas/Bullrun data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required.

We are open to hiring candidates to work out of one of the following locations:

Manassas, VA, USA

Basic Qualifications • Bachelor's degree or equivalent combination of education and experience • 1-2 years of experience in management/team lead function • 2-3 years of experience in a data center technology role

Preferred Qualifications • 1-2+ years of structured cabling experience within a data center environment • 1-2+ years of knowledge of network cabling, optic types, and test equipment • 1-2+ years of TCP/IP networking knowledge • Experience identifying inefficient processes and creating solutions that solve the issue • Experience representing your team/technical area to senior management • Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment • Familiar with lean methodologies and Six-Sigma or similar qualification • Organizational and planning skills • General understanding of infrastructure technologies installation and design • Meets/exceeds Amazon’s functional/technical depth and complexity for this role