Job Description
We are Invited.
At Invited, work feels like play, as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. So, join us and be a part of a fun, fast-paced, high-impact group of talented people. We are passionate about bringing people together and bringing out the ... best in life.
Invited. Where You Belong.
Banquet Server
Responsible for providing food and beverage STAR Service to Members and Guests while consistently displaying the Three Steps of Service at every opportunity. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.
Day to Day:
• Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
• Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service.
• Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu.
• Accurately execute Member/Guest orders and requests in an attentive and timely fashion.
• Know Member names and greet them promptly while providing a warm welcome making them feel at home.
• Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
• Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
• Possess clear knowledge of all various liquors, beer and wines available at the Club.
• Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.
About You:
• A high school diploma preferred.
• Previous Food and Beverage experience preferred.
• Food Handler and Alcohol Server Certifications as required by State and City.
• You have completed FB Service Training.
• Excellent communication skills and articulate speech.
• Ability to communicate and follow instructions.
• You are comfortable working in both indoor and occasional outdoor environments.
Invited Clubs is an Equal Employment Opportunity Employer & participates in E-Verify.
This job post is intended to describe the general requirements for the position, and it is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the Club
