• Using oral and written communication skills to register and accommodate guests
• Managing guest service requests
• Processing cash or credit card payments ... • Maintaining updated information on room availability, reservations and guest messages
• Understanding how to use hotel Property Management Software (PMS) systems
• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Report any accidents or injuries to senior management staff immediately
• Other tasks given by management such as light cleaning
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Schedule:
• 8 hour shift
Work setting:
• In-person
Experience:
• Hotel experience: 1 year (Preferred)
Work Location: In person
