hiring@personenyc.com ... • *Job Title: Director of Operations and Events
• *Location:* New York City, Union Square/Chelsea
• Company: Modern and Growing Catering Company
• *Professional Summary:**
The Director of Events & Operations is a hands-on leader, ideally a former corporate executive chef, bringing extensive expertise in catering and offsite events. With a profound understanding of beverage systems and the ability to efficiently run facilities, this specialist excels as an events specialist. Rooted in a background as a former catering chef, their unique blend of culinary prowess and operational acumen ensures seamless execution.
Collaborating seamlessly with the sales team, this professional contributes to a harmonious fusion of culinary excellence and event success. Offering an exceptional work-life balance, the role operates on a Monday-to-Friday schedule, with weekends required only for significant events. The competitive salary ranges from $100,000 to $130,000, complemented by a 10% bonus, making this an attractive opportunity for a seasoned professional seeking a rewarding and balanced career in events and operations management.
• Operations:*
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Oversee all daily operations of the company's operations, logistics, and culinary teams.
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Collaborate with ownership to set comprehensive performance goals for growth.
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Manage the driver team, route planning, scheduling, and ordering.
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Supervise licensing, insurance, reporting, invoicing, and tech systems management.
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Develop and maintain standard operating procedures.
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Establish policies to promote company culture and vision.
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Manage relationships with clients, partners, and vendors for overall company success.
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Oversee legal agreements, employment contracts, insurance, and permitting.
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Manage general maintenance and facility management, including the vehicle fleet.
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Ensure a safe work environment and oversee OH&S standards.
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Research and implement new sustainability measures.
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Work closely with the sales team to plan and execute logistics for full-service and offsite events, including event staffing, operations, and culinary planning.
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Oversee operations team event logistics plans, delivery, and execution.
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Manage beverage and liquor systems, including permits, purchasing, planning, packing, and rentals.
• Financial:*
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Prepare an annual operational budget and manage effectively within the budget.
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Perform forecasting and budgeting for all controllable costs.
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Conduct weekly COGS meetings with the management team and report back to ownership.
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Evaluate company performance against set goals by analyzing metrics and past data.
• HR Management:*
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Recruit, grow, and train a team of hospitality professionals.
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Ensure effective recruiting, onboarding, professional development, performance management, and staff retention.
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Oversee kitchen and operations employee productivity, fostering a highly inclusive culture.
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Conduct weekly meetings with the management team and track progress.
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Write and submit weekly progress reports to ownership on all matters of importance.
• *Skills & Attributes:**
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5+ years' experience in the catering & events industry, with 3+ years' experience in a high-level management position within a catering company.
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Must have experience executing and running large full-service offsite events.
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Complete understanding of business systems, including HR, Finance, Operations, Sales & Marketing.
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Strong leadership skills, a proven background in growing sales, and a creative business approach.
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Aptitude in decision-making and problem-solving.
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Working knowledge of data analysis and performance/operation metrics.
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High level of experience with Tripleseat, MS Office, QuickBooks, Project Management Tools, and Catering Software.
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Knowledge of federal, state, and local laws as they pertain to the catering and events industry.
• *Salary:**
