Your future role at a glance
Location: Remote
Department/Specialty: Core Technology Services
Schedule: Full Time | Days
Salary: $125,689.26 - $170,049.54
Eligible for an annual bonus incentive.
#LI-remote
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
How you’ll make an impact in this role
- Lead network service excellence by driving Managed Service Providers (MSPs) to meet and exceed performance benchmarks, ensuring our clinical and business teams have the stable connectivity they need.
- Create seamless service continuity by acting as the strategic bridge between internal teams and external vendors, resolving complex delivery issues before they impact the organization.
- Optimize the total cost of ownership through rigorous financial oversight, ensuring our network investments are balanced between high-quality outcomes and fiscal responsibility.
- Support continuous infrastructure evolution by identifying service improvement opportunities and approving root cause analyses to prevent systemic issues from recurring.
- Champion operational integrity by ensuring all vendor activities align with corporate security policies, architectural standards, and risk management protocols.
What minimum requirements you’ll need
Education:
- High School diploma equivalency with 3 years of cumulative experience OR Associate's
degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. - 3 years of leadership or management experience preferred.
What additional preferences we're seeking
- Extensive MSP Management Experience: At least 5 years of direct experience overseeing IT service delivery through large-scale Managed Service Providers, including contract negotiation and SLA enforcement.
- Financial & Technical Acumen: Proven expertise in IT financial management (CapEx/OpEx) specifically within network service delivery or engineering environments.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
