the team | Part-time | new York (Remote)
About the Role
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We are looking for a talented Live Chat Support Specialist to join our the team team. In this part-time role, you will bring 0-1 years of experience and expertise in relevant technical skills to help us build, grow, and improve our products and processes. This is a remote position based in new York and an excellent opportunity for someone ready to make a meaningful impact.
What You'll Do
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• Support the team in day-to-day your operations and project execution
• Work with core tools, relevant platforms, and domain knowledge to complete assigned tasks and deliverables
• Collaborate with cross-functional stakeholders to gather requirements and communicate progress
• Document processes, workflows, and findings to build team knowledge
• Participate in code reviews, design critiques, or project retrospectives
• Assist in identifying bugs, issues, or process gaps and propose improvements
What We're Looking For
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• 0-1 years of relevant experience in a similar role
• Excellent communication and collaboration skills
• Ability to manage competing priorities and deliver results in a fast-paced environment
• A growth mindset and commitment to continuous learning
What We Offer
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• Competitive salary and performance bonus
• Comprehensive health, dental, and vision insurance
• Flexible working hours and generous PTO policy
• Professional development budget and learning stipend
• Company-matched retirement / pension plan
