Location(s)
Remote - US - Remote - US - United States of America
About The Role:
The Time and Attendance Specialist will support the implementation of CBRE’s time and attendance product, which runs off UKG platform for enterprise-level clients across the US and Canada. This role requires working knowledge in workforce management solutions, strong requirements gathering and working with different business groups. The successful candidate will drive deliverables and act as a liaison between clients and internal teams.
The role reports to the Global Tower Lead, Time and Attendance, and partners strongly with the Regional People Operations, People Centers of Excellence (COE) and Enterprise Platform teams, including Digital & Technology and Finance Processes.
The role is responsible for partnering and delivering items on the functional product roadmap and improvement projects across all processes within their Tower. People processes are interrelated, and this role will collaborate with other People Process Towers and People Business Partners, helping to simplify and enhance employee experience.
The role will focus the following products: UKG Workforce Dimensions, and PeopleSoft. The processes in scope for this tower include all Employee time and attendance related transactions.
What You'll Do:
- Support requirements gathering, configuration, testing, data migration, and post-go-live support.
- Serve as the first line of support in ServiceNow ticket resolution, diagnosing system issues and collaborating with internal development team to implement solutions.
- Serve as a contact with different business groups for training and support needs.
- Support the development of comprehensive user guides and training materials to ensure high user adoption and self-sufficiency for client’s post-implementation.
What You'll Need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- 2-5 years of experience in running large-scale software or product deployments, specifically in time and attendance or workforce management.
- Solid technical understanding of the UKG product.
- Experience with functionality design requirements and implementation standards.
- Comfortability in guiding initiatives and team members though change and process improvement.
- Experience in Process Mapping, Continuous Improvement, Lean, Six Sigma and Solution Design principles preferred.
- Stakeholder and Project Management experience.
- Expertise in thinking critically and strategically to solve problems with practical solutions.
- Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements.
- Experience working within a Shared Services or centralized operating environment for a global company is desirable.
Why CBRE:
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About CBRE Group, Inc.
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Time & Attendance Specialist position is $50,000.00 annually and the maximum salary for the Time & Attendance Specialist position is $90,000.00 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
