1099 Enrollment Specialist - Remote

The Highlights

Role Type: Contracted, 1099
Schedule: As a contractor, you set your own hours. Current demand makes the following days/hours most desirable:
Contractor can live in any time zone
Calls must be made between Thursday- Monday 12-8pm local time (excluding Sundays)
Work a minimum of 20 hours per week
By the 15th of each month, you'll need to provide your availability for the next two months
You will be expected to provide at least 20 hours of availability weekly
Compensation: Contractor is paid $15.00 hour and $15.00 per successful enrollment
100% Remote: must have consistent access to clean, quiet workspace; solid internet connection; proficient technical experience (basic computer skills) and own laptop (no tablets).

About Time Doc Health:

Founded in 2015, TimeDoc Health is a leader in virtual Chronic Care Management (CCM) for healthcare providers - one of the largest new markets in healthcare. We enable providers to deliver truly continuous, comprehensive care by helping them establish care management programs for patients with chronic and behavioral health conditions. Our solution combines a care management SaaS platform, remote patient monitoring devices, and digital care management services to provide the personal touch often missing in healthcare. We have scaled our platform to over 50,000 enrolled patients and have set a goal to reach one million patients by the end of 2025. Are you ready to have a huge impact on thousands of patients' lives? Apply now to get started!

Who you are:

You are a highly motivated, goal-oriented individual with a proven track record of achieving enrollments, growing top line revenue and increasing productivity. You are expert at asking great questions to understand the prospective patient's needs and positioning solutions that add value. You know exactly what it takes to generate and pursue patient enrollments and how to develop quick relationships with prospective patients. You have a competitive drive, which allows you to be persistent in pursuing the targets set out for you to meet; you strive to be # 1, and consistently find yourself among the top performers on any team you are on. You have a passion for what you do and would like your work to make a difference. You thrive in a dynamic, fast-paced and team-oriented environment.

Our ideal candidate possesses these core competencies:

Accountability. Demonstrates ownership, commitment and follow through in achieving results.

Personal Organization: Allocates own time efficiently; effectively handles multiple demands.

Collaboration. Works well across functions and groups; champions best practices.

Active Listening: Listens to prospective patients, internalizes information given to them and responds in a manner that provides value to them

Presentation: Presents information on our services in an active, engaging, confident and professional manner. Effective at tailoring messaging to meet the needs of the specific patient.

Solution Oriented. Gains and leverages strong understanding of prospective patients needs to effectively position TimeDoc's solutions to best meet their needs.

Relationship Building. Successfully manages interactions by using awareness of their own emotions and those around them. Builds trust quickly with prospective patients.

Adaptability: Naturally resilient. Willing to learn from others. Patient, optimistic and adaptable. Open to trying new ways of doing things.

The Role: In a Nutshell

The Enrollment Specialist generates high quality patient enrollments that result in incremental revenue growth. Your primary purpose is to call on prospective patients to enroll them in TimeDoc's CCM, RPM, BHI and APCM services. This is achieved through making outbound calls and positioning the value of our services. You will be responsible for hitting enrollment targets as well as being patient advocates.

This is a team environment at a fast-growing company where we are all united in providing a top-notch patient experience.

The Enrollment Specialist earns an hourly wage and is eligible for monthly bonuses based on performance.

Responsibilities:

Learn, understand, and effectively articulate the value of Comprehensive (Chronic) Care Management
Represent Client offices in a responsible and engaging way.
Conduct initial assessments to determine eligibility for CCM, RPM, BHI and/or APCM services based on established criteria.
Clearly and compassionately explain the benefits of enrolling in a CCM, RPM, BHI and/or APCM service.
Demonstrate excellent customer service with both our internal and external customers
Demonstrate effective communication and interpersonal relationship skills
Meet or exceed daily targets.
Ensure all patient enrollments adhere to legal and ethical standards.

Requirements:

Demonstrate proficiency in customer facing communications, and/or inbound/outbound customer service
Proven track record of building relationships rapidly and communicating with different purchasing personas.
Ability to present information in an engaging, confident, and professional manner; tailor messages effectively to meet patients needs.
Prior experience using technology for documentation and communication.
Attention to detail and strong organizational skills.
Ability to work independently.
Strong verbal and written communication skills.
Strong execution skills, able to meet goals on time.
Driven to achieve daily, weekly, and monthly sales and service goals.
Knowledge of or experience in the healthcare industry is preferred

Training:

1 week of Training

Monday - Friday: 8am to 5pm Eastern Time zone

You will receive comprehensive training on CCM, RPM, BHI and/or APCM services, enrollment processes and communication techniques to ensure you are well prepared for the role.

Compensation:

Contractors are paid on a bi-weekly basis, see below.

A contractor is paid $15.00 per hour and $15.00 per completed enrollment

A completed enrollment is defined by -
A patient that verbally enrolls in and consents to the TimeDoc CCM, RPM or BHI programs.

TimeDoc Health

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