Our team and what we’ll accomplish together:
We are embarking on an exciting journey to develop a new, cloud-based Platform as a Service (PaaS) that will be utilized by TELUS and our global partners. As the Director of Global Platform Engineering, you will play a pivotal role in leading our diverse engineering organization and driving the success of this mission-critical initiative. This is an exciting time to join as we’re still in the early stages of designing and developing this cloud-native platform.
We’re dedicated to providing innovative solutions that connect people and businesses, and leveraging technology to enhance the lives of our customers and drive digital transformation.
What you’ll do:
Reporting to the Vice-President of the Connected Home Division, you’ll lead and oversee the global engineering organization responsible for the development, implementation, and maintenance of TELUS' cloud-based PaaS. You and your team will work to define and execute the technical vision and strategy for the platform, aligning it with TELUS' business objectives and customer needs.
Here’s how:
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- Apply deep technical expertise to lead architectural decisions and guide the engineering team through complex development challenges, ensuring solutions are both innovative and practical
- Develop and nurture senior talent within the engineering team, providing guidance, mentorship, and growth opportunities, leveraging hands-on engineering experience to solve complex technical challenges
- Thrive in a fast-paced, startup-like environment where you'll wear multiple hats, make direct impact on product direction, and adapt quickly to changing priorities
- Stay updated on emerging technologies, industry trends, and best practices in cloud-based platforms and PaaS offerings, applying relevant knowledge to enhance TELUS' platform.
- Provide regular updates and reports on the progress, performance, and impact of the platform to senior leadership and stakeholders
- Ensure a strong operational focus, overseeing the operational aspects of the platform to ensure its reliability, scalability, and availability
- Implement robust monitoring, alerting, and incident response processes to proactively identify and address any issues or disruptions
- Work closely with the operations team to establish and maintain service level agreements (SLAs) and ensure compliance with industry standards and regulations