Join TELUS Consumer Solutions as the strategic orchestrator of our transformational initiative reshaping how Canadians experience home connectivity. The Internet Connectivity Value Propositions team is developing and executing strategic, data-driven value propositions that differentiate TELUS and deliver meaningful customer value. Together we lead and implement strategies that establish TELUS as the market leader in home connectivity.
As a multi-faceted professional, you will help shape business direction by organizing strategic priorities, facilitating cross-functional collaboration and oversee the governance and delivery of critical projects and programs from ideation through go-to-market execution.
#LI-REMOTE
In this role, you'll wear several hats: trusted advisor, consultant, expert facilitator, strategic planner, project manager, storyteller, communicator and change agent. Alternating between the big picture and then rolling up your sleeves to enable go-to-market excellence. You'll be at the heart of leadership interlock and strategic initiatives that directly impact our ability to deliver exceptional value and experiences to our customers.
Key Responsibilities
- Strategy development: Convert strategic initiatives into clear priorities, integrated roadmaps, and phased delivery plans with measurable KPIs
- Cross-functional collaboration: Maintain robust program documentation to enable cross functional interlock, including by implementing systems to track critical project milestones across TELUS Consumer Solutions
- Governance & Facilitation: Provide expert facilitation of working-level and leadership forums; manage action items and drive operational rigor through governance frameworks and expert organization
- Program Execution: Build and manage detailed project plans from ideation through launch, with clear milestones, dependencies, and risk mitigation
- Communication: Build and deliver weekly executive updates targeting audiences from high level executives through to key operational partners, stakeholders and team members
- Executive support: Act as a trusted strategic advisor to the CMO leadership team on crucial business decisions and priorities key to advancing program objectives and commitments
