Remote
Salary: $23.98 - $31.03
Who we are:
True North FCU is a member-owned, full-service credit union, our passion is people and our mission is to provide quality financial solutions for our members. We are headquartered in Juneau with a branch in Anchorage, serving members across the state of Alaska.
Who we need:
We are seeking a motivated candidate with a passion for customer service and an eye for detail to join the consumer lending team. If this sounds like you; let’s talk!
Position Overview:
As a part of the lending team, you will work with members and potential members to support their consumer lending needs by reviewing requests and assisting them to find the best product to meet their needs. In this fast paced role, you’ll review application details for accuracy, complete the loan process while working to find additional product sales and loan opportunities.
What you’ll need:
- One to three years of similar customer service experience, a passion for helping people and good communication skills. We will train the right candidate!
- A high school diploma or GED
- Ability to work efficiently and exercise good organizational skills
Additional responsibilities:
- Interview consumer loan applicants to obtain information concerning their loan needs, earnings and financial condition.
- Review credit reports and application for cross selling opportunities
- Explain loan programs to members, evaluating their needs.
- Collect and review all supporting loan documents for completeness and compliance
- Participate in sales development activities
- And more!
True North Federal Credit Union is a member-owned full-service financial institution offering a full benefit package including medical/dental/vision, retirement and paid time off. Pay DOE.
True North FCU is an Equal Opportunity Employer.
E-Verify Statement: True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.
