We are seeking a detail-oriented and proactive Collections Specialist to join our finance team. This role is designed to support our Collections Manager by managing high-volume, day-to-day transactional functions. The ideal candidate will be a great communicator who excels in a fast-paced environment and possesses advanced technical skills in Excel and Workday.
salary: $20 - $21 per hour
shift: First
work hours: 9 AM - 5 PM
education: No Degree Required
Responsibilities
- DSO Management: Monitor accounts receivable aging reports and send proactive payment reminders for accounts reaching the 60-day DSO (Days Sales Outstanding) mark.
- B2C Communications: Handle Business-to-Consumer collections, primarily via professional email correspondence, to resolve outstanding balances.
- Vendor Relations: Act as a point of contact for vendor inquiries regarding billing and payment status.
- Data Maintenance: Use advanced Excel functions to maintain, update, and audit collection spreadsheets.
- Billing Support: Navigate and process transactions within the Workday Billing module to ensure accurate record-keeping.
Technical Requirements (Non-Negotiable)
- Workday Billing Experience: Prior hands-on experience using the Workday Billing module is required. Candidates must be comfortable navigating Workday for billing adjustments, invoice tracking, and customer records.
- Advanced Excel Proficiency: Must be able to perform Pivot Tables and VLOOKUPs daily to manage large datasets.
Qualifications
- Experience: Proven background in B2C collections or a high-volume transactional finance role.
- Communication: Excellent written communication skills with the ability to maintain a professional yet firm tone in email correspondence.
- Time Zone Alignment: Ability to work standard Eastern Time (9–5) regardless of your home time zone (EST or CST).
Skills
Collections
Written Communication
Verbal Communication
Excel (3 years of experience is required)
Workday (3 years of experience is required)
Qualifications
Years of experience: 3 years
Experience level: Experienced
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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
