JOB SUMMARY:
REMOTE
The Check Services Specialist I will support the critical check processing operations, ensuring accurate, efficient handling of financial transactions while developing foundational skills in banking operations.
ESSENTIAL FUNCTIONS:
- Check Processing:
- Process incoming and outgoing checks accurately
- Verify check details and supporting documentation
- Perform daily reconciliation tasks
- Identify and escalate potential discrepancies
- Operational Support:
- Maintain detailed transaction records
- Scanning and imaging check documents
- Support departmental administrative tasks
- Follow established check processing procedures
- Customer Service:
- Handle basic member inquiries about check transactions
- Provide professional, courteous support
- Escalate complex issues to senior specialists
KNOWLEDGE, SKILLS & COMPETENCIES:
- Required Skills:
- Strong attention to detail
- Basic computer proficiency
- Excellent communication skills
- Ability to learn quickly
- Fundamental math and analytical skills
- Technical Competencies:
- Basic understanding of financial transaction systems
- Proficiency in Microsoft Office suite
- Willingness to learn new technologies and systems
QUALIFICATIONS:
- Educational Requirements:
- High School Diploma or equivalent
- Experience:
- 1-year financial services experience preferred but not required
- Advancement Criteria from CSS I to CSS II
- Consistent high-performance evaluations
- Mastery of check processing skills
- Successful completion of advanced training programs
- Demonstrated ability to handle complex scenarios
