About Birches Health:
Online gambling has taken over the US. Over 200 million Americans now regularly bet on sports and the rates of gambling addiction have skyrocketed since online gambling’s legalization. As widespread gambling creates record levels of addiction, debt, and bankruptcy, millions of problem gamblers still cannot access specialized, comprehensive care that they desperately need.
At Birches Health, we’re beating the online gambling epidemic with virtual therapy for gambling addiction from specialized clinicians. Our care is covered by insurance and state funding to ensure access to treatment for problem gamblers. We work with patients throughout their gambling addiction journey to improve clinical outcomes and reduce healthcare costs.
Our mission is to build the medical and technological infrastructure for behavioral addiction in the US to make sure millions of patients receive the highest quality clinical outcomes and path to recovery they deserve. We’re backed by leading healthcare and gaming investors including General Catalyst, AlleyCorp, Will Ventures, Defy, Haystack, Operator Partners, and C-suite angels at private and public companies.
Join us to bring addiction care into the present day.
About The Role:
Our Contracting and Credentialing role acts as a crucial partner to the Strategy and Provider Operation teams. You will be responsible for driving the execution of Birches Health’s partnerships with insurance payors nationally and have a significant impact across the behavioral health business. The role requires an individual who is highly organized and analytical, with a strong ability to work collaboratively. You must be able to manage cross-functional projects and ensure alignment and coordination among various stakeholders.
What You’ll Do:
- Maintain and submit provider and practice documentation for licensure, malpractice history, education, board certification, and CAQH/PECOS accounts for health system and payor applications.
- Monitor key performance indicators and drive continuous improvement initiatives within behavioral health contracting and credentialing processes.
- Own end-to-end aspects of behavioral health contracting with private and public payors, ensuring all contractual requirements are met and operational processes are aligned to ensure successful launch.
- Coordinate with payor partners to facilitate seamless execution of service agreements, including onboarding, reporting, and compliance monitoring.
Who You Are:
- 3+ years of experience in contracting, credentialing, or program management within healthcare or behavioral health.
- Demonstrated experience working with cross-functional teams to drive strategic initiatives.
- Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
- Excellent written, verbal, and presentation communication skills.
- Exceptional organizational skills with a proven ability to manage multiple high-priority projects simultaneously.
- Familiarity with behavioral health systems, payer models, clinical operations, and value-based care preferred.
- Diploma required.
