Remote
What’s Under the Hood
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
That’s Nice, But What’s the Job?
In short, as the Document Control Coordinator, you will help contribute to a results-oriented and high-performance team. The Document Control department is responsible for the maintenance of original contracts, titles and title applications for all of DriveTime.
In long, you will:
- Verify and service titles, distribute documents to correct departments and ultimately the return of the documents to the customer or outside vendor at the time the loan is completed.
- Work closely with internal department to meet their document processing needs.
- Ensure guidelines for securing loans are consistently being met.
- Manage the flow of documents in the right direction from one point to another promptly.
- Review and update account information as it pertains to documents sent and received.
- Maintain on-site and off-site storage documents.
- Mailing and shipping of documents or other materials.
- Work with multiple databases.
- Handle incoming calls and make outbound calls to/from customers and third-party vendors.
- Make contact and maintain relationships with DriveTime dealerships.
- Research state and county guidelines and policies about title inquiries.
- Performs other related duties as assigned.
So What Kind of Folks Are We Looking for?
- Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
- A mind for the details. Okay we know “detail-oriented” is on about every job description – but we really mean it!
- Agile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
- Plays well with others. You will be working in a high-functioning team environment. We work together to win together.
- Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
- Fantastic problem solver. Your job is not only to find the problem, but more importantly, find the solution.
The Specifics.
- High School Diploma or GED required
- Must be comfortable working on site and have availability weekdays from 7am-4pm. This team works out of our Operations Center in East Mesa.
- 1 year of professional experience including administrative, data entry, customer service, sales and/or retail industry; financial services or titles experience preferred
So What About the Perks? Perks matter
- Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
- But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
- Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
- Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
- Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
- Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
- Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
- In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
- Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
- We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
- Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
