Junior Azure Administrator
Location: Metro Atlanta (Onsite)
Employment Type: Full-Time
Job Summary
Infinity Technology Consulting, Inc. is seeking an experienced Junior Azure Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience.
This role is not entry-level. In this role, you will support cloud operations, Microsoft 365 / Azure administration, and Intune endpoint management, working primarily with internal teams and collaborating with clients as needed. The focus is on hands-on engineering work, incident response, environment monitoring, and participation in structured cloud and endpoint projects—not onsite end-user or desktop support.
You will be expected to independently manage day-to-day operational tasks in live environments, communicate clearly with technical and non-technical stakeholders, and exercise good judgment in knowing when to troubleshoot issues on your own versus when to escalate to senior engineers or leadership. This role is well-suited for someone who takes ownership, values accountability, and wants to deepen their expertise in Microsoft cloud and endpoint technologies within a mentorship-focused, growth-oriented environment.
What Success Looks Like in This Role
- Internal teams and assigned clients view you as a trusted technical partner, not just a task-taker.
- Incidents and requests are handled efficiently, communicated clearly, and seen through to resolution with proper documentation and follow-up.
- Periods of stability are used productively to identify risks, recommend improvements, and contribute to small enhancements or projects within client environments.
- You demonstrate good technical judgment—knowing when to troubleshoot independently and when to escalate appropriately to senior engineers or leadership.
- You can translate technical concepts into plain language for stakeholders while also engaging in deeper technical discussions with engineering peers when needed.
Required Skills & Experience
Strong working knowledge of:
- Microsoft 365 / Azure / Intune
- Endpoint and MDM management
- Windows 10/11
- macOS / iOS
Certifications:
- AZ-900 (Azure Fundamentals) — required
- MS-900 (Microsoft 365 Fundamentals) — required
- MD-102 (Endpoint Administrator) — required or in-progress
- Company will support and sponsor certification progression.
- Extensive Experience supporting environments with Dell, Microsoft, Cisco, and Apple hardware
- Comfortable using remote support and RMM tools
Technical Operations
- Perform adds, moves, and changes in Azure AD / Entra ID (users, groups, licenses).
- Manage Azure AD user authentication, password resets, MFA support, and basic security support.
- Provision and manage Microsoft 365 resources (mailboxes, groups, permissions).
- Support Intune device enrollment and lifecycle (configuration profiles, compliance, app deployment).
- Monitor alerts and respond to incidents with documented escalation procedures.
- Maintain documentation and standard operating procedures.
- Collaborate with senior engineers on projects and client engagements.
- Use PowerShell to assist with automation and repetitive tasks.
- Hands-on experience administering Azure AD (Entra), Microsoft 365/Azure, and Microsoft Intune in cloud-only environments.
- Basic PowerShell experience — using and modifying scripts.
- Previous experience with adds/moves/changes, maintenance tasks, and user support in a professional environment.
- Comfort with client interactions and incident response workflows.
- Experience in an MSP or IT service environment is preferred.
Support and administer:
- Microsoft 365 (Azure AD, Exchange Online, Intune)
- Azure cloud services
- Windows 10/11 and macOS/iOS environments
Nice-to-Have Skills
- Experience with hybrid AD environments (Azure + on-prem)
- Familiarity with RMM or ticketing tools
- Exposure to cloud monitoring tools or security alerts
- Health Care Stipend (to offset medical, dental, and vision expenses)
- Simple IRA (with employer contribution, if applicable)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity & Paternity)
- Short-Term & Long-Term Disability
- Training & Professional Development