Wider Circle is seeking a Bilingual Home Visit Associate to join our team and play a key role in our program. The successful candidate will establish trust with our members by conducting one-on-one home visits to provide important information for navigating their health plan, understanding medical conditions, and selecting suitable medical providers and connecting them to needed resources in their community and engaging in life more fully. If you are passionate about serving your community and making connections, join us in our movement to address healthcare inequity.
Company Overview
At Wider Circle, we connect neighbors for better health. Wider Circle's groundbreaking Connect for Life® program brings neighbors together in-person and online for health, wellness, and social activities that improve mental and physical health. We create webs of community circles by employing local and culturally competent engagement specialists whose hand-on-hand approach to forming trusted circles is informed by a sophisticated analytics platform. We are on a mission to make the world a better place for older adults and disadvantaged communities.
Responsibilities
- You will visit with members in their homes to review benefits and provide an overview of resources available through their health plan.
- You will encourage members to participate in ourevents for ECM and other social activities to promote their health wellness, stay up to date with the latest health care offerings, and help them make new friends.
- You will connect and engage with members in person to establish trust and cultivate meaningful relationships in our communities.
- You will help members schedule initial primary care visits and complete annual wellness assessments and establish care with their care manager to obtain needed medical care and follow-up.
- You will model appropriate discipline techniques and positive self-esteem-building behaviors when working with members.
- You will connect with prospective members and develop individualized plans to keep them engaged in their health care and the Enhanced Care Management Program.
- You will help identify members who are natural leaders and invite them to serve as Wider Circle Ambassadors.
- You will serve as an advocate for members, connecting them to their health plans and each other.
- You will create partnerships with local community-based organizations to bring additional services to our members’ attention.
- Requirements
- You have a passion for helping people, are highly attuned to the needs of others, and are comfortable discussing sensitive topics.
- You have relevant community outreach, teaching, facilitation, or volunteer experience; healthcare experience, and canvassing experience are a plus.
- You have a high school diploma or GED and are a certified Community Health Worker.
- You have excellent presentation and communication skills, both written and verbal, and are comfortable speaking one-on-one and to larger groups.
- You have an outgoing personality and unwavering, positive attitude, with the ability to comfortably engage with others in person and via video conference or phone.
- You love building relationships and networking and have a knack for motivating and influencing different types of people.
- You are great at organizing, prioritizing, and following through on commitments. You thrive when everything is in the right place, all required paperwork is complete, and you’ve checked all the tasks off your list.
- You have a great memory and can effortlessly follow company protocols and recommendations to deliver appropriate messaging while interacting with members.
- You have a strong moral code and can be trusted to deal with sensitive and confidential matters.
- You have strong computer skills and the ability to navigate web-based and app-based systems.
- You can work independently in a remote work environment with little oversight.
- You have reliable transportation and are comfortable traveling to members’ homes each day.
- You have a flexible schedule and can work outside of regular business hours when necessary.
- You are comfortable working outdoors, walking, and being on your feet for long periods.
- You are committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.
- You are fluent in English and Spanish
- Preferred:
- MA, CNA, CNAT, Social Work Experience
- Starting at $23-24 hour commensurate with experience
- Part-time hours available
- Performance-based incentive bonuses
- Opportunity to grow with the company
- Comprehensive health coverage including medical, dental, and vision
- 401(k) Plan
- Paid Time Off
- Employee Assistance Program
- Health Care FSA
- Dependent Care FSA
- Health Savings Account
- Voluntary Disability Benefits
- Basic Life and AD&D Insurance
- Adoption Assistance Program
- Training and Development
Wider Circle has developed strict Covid-19 health and safety protocols that include a contactless approach to keep our staff and communities safe. We will provide all personal protective equipment (PPE) needed for this role.
Wider Circle is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
