As a News publishing company, The The Washington Informer Newspaper Co. Inc. has an ever-increasing need for qualified, motivated employees to help support our expansion.
In this role, you’ll connect with members who have requested information about their available benefits. Your daily activities will include managing inbound and outbound calls, scheduling and confirming appointments, delivering clear and engaging virtual presentations, and assisting clients through a straightforward digital enrollment process. You’ll use basic computer tools to complete forms accurately, perform quality checks, and take part in ongoing leadership development as you advance.
What We Offer
- Weekly advances with performance-based bonuses
- Structured opportunities for long-term career growth
- Flexible scheduling to support work–life balance
- Fully remote, work-from-home position
- Residual income potential
- Comprehensive health benefits
- Personalized 1-on-1 training and mentorship
- Complete benefits package
Key Responsibilities
- Handle inbound and outbound calls with members who have requested information
- Schedule, confirm, and manage virtual appointments
- Present benefit programs via Zoom in a clear, relatable, and professional manner
- Guide clients through the insurance application process with accuracy and attention to detail
- Track and report daily performance metrics
- Participate in optional training and development sessions
- Complete follow-ups and required documentation to support underwriting and final approvals
Minimum Qualifications
- Strong communication and interpersonal skills
- Excellent organization and time-management abilities
- High school diploma required (post-secondary education is an asset, not required)
- Previous experience in customer service, sales, or retail is beneficial but not mandatory
