Job Description
$15 per hour plus commissions! Must live in the Orlando, FL area!
Are you looking for a place where meaningful moments are made together?
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Call Center Vacation Planner at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
*Benefit eligibility will vary by position
As a Call Center Vacation Planner, a typical day will include:
- Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to sell preview package sales/tours, including explaining the opportunities available and answering questions.
- Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an HVC property.
- Encourage guests or callers to purchase or schedule preview package sales/tours.
- Explain details and requirements related to attending a sales presentation to potential owners.
- Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.
Guest Experience and Company Standards
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Maintain confidentiality of proprietary materials and information.
- Always follow company policies and safety procedures.
To Become a Call Center Vacation Planner at HVC:
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
- #Callcenter #Sales #ihvocc #LI-LC1
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
