Remote Work From Home Opportunity
Join a Top 10 Fortune 500 Company – Now Hiring Call Center Leaders
We are actively interviewing qualified candidates for ASAP START. This is an excellent opportunity to step into a high-impact leadership role with a globally recognized organization.
Position: Call Center Leader
Pay: $25/hr | Weekly Pay + Full Benefits
Schedule: Monday–Friday, 7:00 AM–9:00 PM CST (MUST BE ABLE TO WORK ANY 8-hour shift ASSIGNED)
Equipment: All equipment provided and shipped.
Key Responsibilities
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Lead and supervise a team of remote call center agents
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Provide daily coaching, guidance, and performance management
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Oversee agents handling calls related to prescription health insurance benefits for corporate clients
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Monitor KPIs, metrics, and overall team performance
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Support program rollout and operational initiatives
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Utilize tools such as SharePoint, Salesforce, and Excel
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Prepare and deliver internal and client-facing reports
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Participate in daily/weekly leadership meetings to drive continuous improvement
Requirements:Must have prior call center supervisor or management experience
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Strong communication, leadership, and analytical skills
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Ability to thrive in a fast-paced, metric-driven environment
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Excellent verbal and written communication skills
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Strong problem-solving and conflict resolution abilities
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Ability to coach, mentor, and develop employees at all performance levels
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Demonstrated ability to meet deadlines and manage multiple priorities
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Experience working with healthcare, insurance, or benefits programs is a plus
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Must be able to work the full schedule and provide a quiet remote workspace
For immediate consideration email your updated resume to charise.mcclain@remx.com and call after 480-273-1789
