Company:
CAMPUS USA Credit Union
Location:
Empower Park - Jonesville, FL, 32669
Level:
Part Time
Compensation:
$16.44 - $19.71 Hourly
Job Family:
Banking
Industry:
Financial Cooperative
RESPONSIBILITIES
Your Role:
Reviews the quality and accuracy of member documents pertaining to new accounts and direct lending by reviewing, monitoring, and ensuring Credit Union operations/policies are adhered to and completed accordingly.
Essential Functions & Responsibilities:
- Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality.
- Review account and loan documents to ensure accuracy and to identify trends.
- Identifies and reports errors, omissions, or incomplete records/data.
- Identifies and notes exceptions, identifies factors causing exception and makes recommendations to modify operations to reduce exceptions.
- Collects and ensures paperwork from Service Centers and Member Contact Departments is submitted on time. Communicates deficiencies noted and corrections needed to branch or department supervisory staff.
- Provides support as needed for Quality Control service functions.
- Works on special projects that support the improvement of service quality, member records, and Credit Union data.
- Maintain exception reports and tracking systems to accurately identify, correct, and report errors and work quality.
- Assists with improving the efficiency and effectiveness of the reporting process.
- Supports development, maintenance, and operation of organizational reporting processes.
- Ensures individual and Credit Union adherence to policies and standard business policies.
- Provides informed, professional, and accurate service and support to all members and associates.
REQUIREMENTS
This is a fully remote position.
The hours for this position are:
Monday - Friday: Flexible
Education
- High School Diploma or GED.
Experience
- 0 - 1 year of general experience.
Other Skills
- Attention to Detail
- Collaboration and Teamwork
- Communication
- Confidentiality and Discretion
- Credit Union Policies
- Data Control
- Microsoft Office Software
- Problem Solving
- Time Management and Organization
COMPENSATION & BENEFITS
Compensation
$16.44 - $19.71 Hourly
Part-Time Employee Benefits Package
All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!
Please note: Benefits are not available for Interns.
Philanthropy
Community involvement and volunteering are important to CAMPUS. Employees can earn additional paid time off for volunteering at qualifying community events. CAMPUS also matches employee contributions to a qualifying 501(c)3, up to $1,000 per year.
