IMPORTANT:
RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.
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For immediate consideration, please email your most up-to-date resume to:
?? khari.riles@remx.com
(Mention TX-PCR in the subject line)
Our Fortune 500 pharmaceutical client is hiring motivated and experienced Call Center Representatives to join their remote team. If you are detail oriented, skilled in medical insurance processes, and want a role where your expertise makes a real impact on patient access, this opportunity is for you.
This is a stable, professional, and long term remote position with full training and provided equipment.
If you have the medical insurance experience we require, you will absolutely want an interview for this one.
APPLY TODAY.
Position: Pharmaceutical Call Center Representative
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: Monday through Friday, any 8 hour shift between 7:00am and 8:00pm
Training: Paid Training
Equipment: Provided
Projected Start Date: December 2025
Requirement: Must live within an hour of Irving, TX
What You Will Do:
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Handle inbound patient calls (with occasional outbound calls based on department needs)
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Assist patients with account updates, demographic changes, and medication information
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Answer questions regarding prescription status, refill timelines, and shipment updates
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Confirm pharmacy preferences and update pharmacy information as needed
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Provide guidance on next steps when delays or issues arise with medication orders
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Enter and maintain accurate information in patient profiles and internal systems
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Follow HIPAA and compliance standards while handling patient information
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Document call details, requests, and resolutions clearly and accurately
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Escalate issues to the appropriate internal teams when needed
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Deliver professional, patient-centered service with empathy and clear communication
What We’re Looking For
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At least 1 year of recent call center experience (required)
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Ability to pick up equipment in Irving, TX
- Must live within ONE HOUR of Irving, TX to be considered
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Strong attention to detail and accuracy
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Private, distraction-free workspace at home
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Reliable high-speed wired internet connection (hot-spots not accepted)
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Basic technical troubleshooting skills
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Commitment to full scheduled shifts and performance metrics
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High school diploma or equivalent
Why Join Us?
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Work-from-home flexibility (save time and money on commuting)
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Weekly pay and eligibility for benefits
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Be part of a team that makes a real difference in patients’ lives
?? Ready to apply?
For immediate consideration, please send an UPDATED resume to:
khari.riles@remx.com
(Subject line: TX-PCR)
