WB Cargo Service is looking for a Customer Service Assistant (Remote) based in Raleigh. This is a part-time, fully remote position perfect for organized, communicative individuals. No prior experience is required — full training provided. Pay rate: $15–$25 per hour, depending on performance and availability.
Responsibilities
- Respond to customer inquiries via email or chat.
- Process order information and assist with delivery tracking.
- Handle complaints and provide quick solutions.
- Update customer records in the system.
- Follow communication procedures accurately.
- Support the service team with daily tasks.
- Ensure a positive customer experience.
Qualifications
- Excellent written and verbal English.
- Reliable internet connection.
- Strong attention to detail.
- Ability to multitask efficiently.
- Professional and friendly attitude.
- Self-motivated and organized.
- Must reside and be authorized to work in the U.S.
Benefits
- Remote and flexible work schedule.
- Comprehensive training provided.
- Supportive management team.
- Weekly or bi-weekly pay options.
- Growth and advancement potential.
- Positive and inclusive work environment.
- Stable part-time opportunity.
If you enjoy helping people and want a remote role with flexibility, apply today and join our growing U.S. support team!