For Immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as “Licensed Health Agent”.
Pay Rate: $20/hour
Location: Fully Remote
Training Schedule: 9:00 AM – 6:00 PM EST
Work Schedule (Post-Training): 12:00 PM – 9:00 PM EST
Important: Candidates must hold an active Health Insurance License in the state they reside in..
Responsibilities:
- Receive inbound calls from prospective customers for dental insurance products
- Ask questions to understand customer needs and recommend appropriate plans
- Explain plan costs, benefits, and payment options
- Complete sales and forward customer information for enrollment
- Respond to service-related inquiries from existing enrollees
- Educate customers on eligibility, benefits, claims, and billing
- Track and document customer interactions and resolutions
- Meet production standards and performance metrics
- Handle complex calls requiring research and problem-solving
Qualifications:
- Active Health Insurance License (Life, Accident, Sickness) per state DOI regulations
- High school diploma or GED preferred
- Minimum 4 years of successful sales or customer service experience in a call center or similar environment
- Strong computer, phone, and math skills
- Dental industry experience (e.g., dental assisting certificate, dental office/lab experience, dental claims adjudication) is a plus but not required
