Maximus Aidvantage is currently seeking a strong architect/developer that will lead the implementation, and maintenance of the ServiceNow instance within Aidvantage. This person should have a clear understanding of ITSM and ITIL processes and be able to apply those processes within the ServiceNow platform. This includes ServiceNow platform customization, implementation, configuring workflows, process automations, system notifications and maintenance and configuration. This also includes our custom applications developed with the ServiceNow App Engine architecture. The position is required to coordinate with technical teams, internal and external stakeholders, and present use cases and provide expert guidance on implementing the solution.
The person must demonstrate a willingness to learn new offerings from ServiceNow and overcome technical challenges in a fast-paced environment. The position will provide overall architectural suggestions, design, and implementation expertise as well as hands-on development and delivery.