JOB TITLE: Billing Analyst
DEPARTMENT: Finance
REPORTS TO: Director of Billing and Collections
FLSA STATUS: Exempt
JOB TYPE: Full Time
LOCATION: Remote (United States Only)
COMPENSATION: $57,500 - $62,500
CONFLICT OF INTEREST POLICY
At Meteor, integrity and transparency are paramount in all our operations and interactions. To avoid any potential conflicts of interest and maintain the trust of our public customers, we regret that we cannot consider applications from individuals who are currently employed by organizations that are customers of Meteor, where they hold positions that could influence the purchasing decisions regarding our products or services. This policy ensures fairness and impartiality in our hiring process and customer interactions.
If you fall under this category, we appreciate your understanding and encourage your continued support as a valued customer.
SUMMARY OF POSITION
The Billing Analyst is responsible for coordinating the invoicing process between the operations team and the customer, resolving issues, and answering questions. This is a cross-functional office team member who is responsible for training and managing other resources who perform the invoicing process during seasonal billing periods in addition to stepping in and performing other financial tasks as needed in the organization.
ESSENTIAL RESPONSIBILITIES
- Training, supervision and management of team members and resources in the billing process
- Achievement of financial metric targets and reporting of key metrics
- Analyze closed jobs and jobs on hold for completeness and accuracy
- Perform audit of credit memos for accuracy and compliance with corporate policy
- Summarize and report daily revenue metrics
- Perform analysis of revenue key metrics as requested
- Manage inbox of PODs and allocate resources to ensure adherence to metrics
- Review customer/internal documentation for accuracy and resolve discrepancies with the appropriate party
- Create invoices, organize, and save all documentation in the appropriate job folders and circulate to appropriate parties for payment
- Create pre-invoices as requested for prepays and other pre-billing for customer needs
- Responsible for accurate customer tax records on exemption status
- Adhering to AIA invoicing requirements as required by contractors and customers
- Analyze job and customer reconciliations including variance resolution and problem solving
- Timely, accurate and efficient entry of information into Meteor systems
- Assist with collection activities including communication with customer and problem resolution
- Analysis and reconciliation of billing between the accounting system and sales tax software to ensure accurate billing of sales tax
- Create, analyze and distribute the backlog report (UBR)
- Provides supporting documentation through the annual external audit process and bank audit process
- Daily coordination with internal and external customers
QUALIFICATIONS & SKILLS
- An associate degree from a college or university with a major in accounting or comparable training and/or experience
- Knowledge of bookkeeping principles, methods, and practices
- Experience in NetSuite and Salesforce not required but a benefit
- Must be proficient with Microsoft Office software including Excel, Word, and Outlook
- Previous invoicing and/or collections experience; high volume performance preferred
- Requires strong analytical/critical thinking skills
- Ability to prepare clear and concise reports
- Ability to work under pressure while maintaining a high quality of work
- Ability to work independently
- Possess strong time-management skills and the ability to appropriately prioritize
- Ability to manage a variety of activities and functions simultaneously
- Requires strong customer service skills with the ability to promptly respond to requests and effectively manage difficult situations in a professional manner
- Keen eye for detail
- Excellent written and verbal communication skills
- Interpersonal skills
- Teamwork and collaboration skills
- Dependable, punctual, and maintains strong work ethic
- Medical, Dental, Vision
- Basic Life AD&D (100% employer paid)
- Short Term Disability (100% employer paid)
- Long Term Disability (Not employer paid)
- 401(k) + matching
- Supplemental Insurance
- Flexible Spending Account
- Paid Time Off
- Paid Parental Leave (8 weeks)
- 2 Volunteer Days
- 9 Company Paid Holidays
- Primary Caregiver Leave (40 hours)
- Employee advocates serving to sustain employee wellness in the workplace
