πΎ Human Resources Manager (Mid-Level) β Join a Mission-Driven Veterinary Practice Built on Compassion, Dignity & Respect
Location: Hybrid / Remote + Occasional Travel to Market Locations
Employment Type: Full-Time
Experience Level: Mid-Level (3β7 years HR Management Experience)
Industry: Veterinary, Healthcare, or Service-Based Business
Reports To: CEO / Vice President of Operations
β€οΈ About Heartstrings Pet Hospice
Heartstrings Pet Hospice is a privately owned, multi-state in-home end-of-life veterinary practice dedicated to providing pets and their families with care rooted in Compassion, Dignity, and Respect. We serve families across the U.S. through in-home euthanasia, hospice, and aftercare services β creating meaningful, peaceful experiences during lifeβs most tender moments.
As we continue expanding nationally, weβre seeking a Human Resources Manager who shares our values and passion for people β both the families we serve and the incredible team that makes it possible.
π§ About the Role
The HR Manager will play a key role in shaping and supporting our people-first culture while implementing policies, systems, and processes that help our growing team thrive.
Youβll be responsible for the day-to-day management of HR operations, employee relations, compliance, and team engagement, while also partnering with leadership to build scalable HR infrastructure for a fast-growing organization.
πΌ Key Responsibilities
- Serve as the primary HR contact for team members across multiple states.
- Manage the full employee lifecycle β from onboarding and training through offboarding β ensuring each experience reflects Heartstringsβ values of compassion, dignity, and respect.
- Administer employee benefits, payroll coordination, and compliance with federal and state employment laws.
- Partner with leadership to improve performance management, recognition, and retention programs.
- Lead employee relations and workplace investigations with discretion and empathy.
- Support recruiting efforts, offer process, and new hire orientation.
- Develop and refine HR policies, handbooks, and internal communications.
- Help implement and optimize HR software and reporting tools (e.g., Connecteam, SimpleDVM, HRIS).
- Promote employee wellness, DEI, and engagement initiatives that strengthen team morale and company culture.
π Join Our Heartstrings Family
If youβre an HR professional who believes people are the heartbeat of every organization β and you want to make a difference in the lives of both pets and people β weβd love to meet you.
Apply today and help us build a workplace where compassion begins from within.
π [Apply Now]
π Qualifications
- Bachelorβs degree in Human Resources, Business Administration, or related field.
- 3β7 years of HR management or generalist experience (veterinary, medical, or service-based industry preferred).
- Knowledge of employment laws, compliance, and multi-state HR practices.
- Strong emotional intelligence, communication, and problem-solving skills.
- Experience using HRIS, payroll, and time-tracking systems.
- SHRM-CP or PHR certification preferred (not required).
- A genuine passion for helping others and working in a mission-driven environment.
π What We Offer
- Competitive salary and annual performance bonuses.
- Comprehensive health, dental, and vision coverage.
- Company-paid life insurance and disability coverage.
- Generous paid time off and flexible scheduling.
- Continuing education and professional development opportunities.
- A culture built on empathy, collaboration, and respect β where your voice truly matters.
- The opportunity to make an impact in a growing organization that values heart as much as results.