Job Description
Inova Center for Personalized Health is looking for a dedicated Financial Specialist 2 - Revenue Cycle Insurance to join the team. This role will be full-time day shift from Monday - Friday, 8:00 a.m. - 5:00 p.m. | Remote
The Financial Specialist 2 completes work assignments within established quality standards. Communicates effectively with various audiences using the most appropriate method. Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Verifies and enters insurance information and authorization/referral requirements. Contributes to a safe patient care environment.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
Financial Specialist 2 - Revenue Cycle Insurance Responsibilities:
- Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate.
- Participates in process improvement activities and makes suggestions for new or revised policies and procedures.
- Reports all near misses, accidents, and occurrences for patients, visitors, and staff. Observe the working environment for potential and actual hazards. Attends patient safety training and maintains current safety certifications – if required.
- Responds to problems with a sense of urgency. Uses a logical process to identify the problem's origin and develop appropriate solutions.
- Demonstrates an understanding of frontend functions that initiate patient care such as scheduling, registration, and care management.
- Informs and consults with team members, leaders, and stakeholders about potential barriers that impact team results.
- Anticipates overload and peak work conditions and makes plans/identifies resources to resolve them.
- Demonstrates an understanding of account resolution processes such as benefit verification, insurance classification, billing complaint claims, and account follow-up.
Minimum Qualifications:
- Education: High School or GED
- Experience: Three years of patient access experience
Preferred Qualifications:
- Advanced knowledge of insurance verification, preauthorization requirements, and third-party payer regulations.
- Proficient in patient scheduling workflows and electronic health record (EHR) systems, preferably Epic, Cerner, or similar platforms.
- Demonstrated expertise in ensuring accounts are billable, clean, and compliant to support accurate and timely claim submission.
- Excellent problem-solving and analytical skills with the ability to identify trends, resolve complex account issues, and recommend process improvements.
Remote Eligibility: This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV
About Us
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
