Remote
Join Our Team in Nashville!
Customer Service Representative – Financial Services & Payments
📍 Nashville, TN | 🕒 Full-Time
Are you a natural problem-solver with a passion for helping people? Do you thrive in a fast-paced call center environment and have experience handling payments and financial service inquiries? If so, we want to hear from you!
What You’ll Do:
- Answer customer questions about payments, billing, and financial products
- Resolve issues with empathy and accuracy
- Keep records updated and escalate complex cases when needed
- Stay informed on financial policies and tools
What You Bring:
- 1+ year of call center experience
- Hands-on knowledge of payment systems and financial services
- Clear communication and strong attention to detail
- CRM and payment platform familiarity
Bonus Points For:
- Bilingual skills (English/Spanish)
- Experience with ACH, credit cards, or digital wallets
Why You’ll Love It Here:
✅ Competitive pay/Remote work schedule (Hours 7-4pm or 8-5pm)
✅ Equipment provided (Laptop, mouse, monitor)
✅ Supportive team culture and mentorship
Pay Details:$19.00 to $20.00 per hour
Search managed by: Holland Hunt
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
