About the Role
Join a growing remote team supporting patients across the U.S. Our Fortune 500 pharmaceutical client is hiring Call Center Representatives in Utah. If you love helping people and thrive in a fast-paced environment, this could be your ticket to a meaningful work-from-home career.
Position Overview
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Location: Utah residents
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Pay: $17/hr + weekly pay & benefits
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Schedule: Monday–Friday, any 8-hour shift between 8 AM–10 PM EST
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Start Date: Mid October 2025
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Employment: Full-time, remote
Primary Responsibilities
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Handle high-volume inbound calls; occasional outbound follow-ups
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Assist patients and providers with prescription benefits and inquiries
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Verify insurance, billing, and medical information accurately
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Coordinate with carriers to confirm medication coverage
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Record all interactions and next steps in internal systems
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Deliver empathetic, professional service with attention to detail
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Adhere to HIPAA and federal health care program policies
What You Bring
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Minimum 1 year of recent call center / customer service experience
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Understanding of medical terminology or benefits is a plus
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Ability to work against established KPIs and performance metrics
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Quiet home office with high-speed wired internet (no hotspots)
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Strong written and verbal communication skills
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Comfortable multitasking across multiple software systems
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High school diploma or equivalent
Apply Now
Email your résumé to kaylee.mcintyre@remx.com with subject line Remote Medical Call Center Rep – UT 17/hr
Call or text 636-735-0583 if you have questions
RemX will never ask for payment during hiring. If someone asks you to pay, it’s fraudulent.
