$85k - 100k + bonus + benefits
Remote US/CA
Hours: Flexible, servicing US + EU clients, with team members globally located for mostly async communication
About
Wildfire is the leading brand engagement solution for Discord communities, helping them reach those highly engaged audiences with campaigns built on performance, trust, and authenticity –as the only solution to do so at scale.
Powered by insight and technology paired with creativity, we offer end-to-end delivery of valuable brand partnerships through full-scale, content campaigns designed for Discord communities.
Our campaigns include:
- The scale and measurement of media
- The authenticity and insight of influencer marketing
- Proprietary data to scale
- Creative that feels native, not forced
- Clear and consistent results with average brand lift of between 11-50%, outperforming digital and influencer benchmarks across every KPI.
If you’re a Discord and gaming fanatic, want to work hard, go far and create a role for yourself that scales quickly, this is the place for you.
Responsibilities
- Client Service: Be the primary point of contact for clients once it has been handed over from sales, managing the team to prepare and execute flawlessly.
- Prepare and work with media plans for sales when needed.
- Campaign Management: Work closely and manage the campaign delivery team to ensure seamless execution of campaigns, overseeing content creation, managing deadlines, and coordinating with internal teams, communities, and external partners.
- Drive innovation by contributing creative campaign ideas, including the development of custom assets such as video memes.
- Identify opportunities to streamline workflows, enhance efficiency, and scale best practices across the organization.
- Client Growth: Identify opportunities to expand existing client relationships and drive business growth through upselling and referrals.
- Leadership: You will be lead the Campaigns team consisting of 2x Campaign Managers and 1x Outreach Executive, in order to be accountable for effective fulfilment and renewal of campaigns.
- Contribute to GTM, supporting competitive pricing and packaging models.
- At Director level, you work towards objectives, create tasks and then fulfil them. You won’t just complete tasks that are set for you.
- Background: 4+ years of experience in a client-facing role, ideally within gaming, influencer marketing and/or a startup where you rolled your sleeves up to contribute in all areas you could.
- Familiarity with in-game advertising, sponsored content, and social activations.
- You know your way around a media plan.
- Discord Experience: Ideally professional, but certainly personal, experience with the platform.
- Organization: You are sharp and productive, as the leader of the engine room at the company.
- Team Player: At least some management experience and a passion for fostering development of your team.
- Excellent Communication: Exceptional verbal and written communication skills, with the ability to articulate ideas and concepts effectively. As a remote team, writing well is essential.
- All or Nothing: Sounds cringe but you’ll need to go the extra mile when you need to, and we expect staff to be all-in or not at all.
- Client-focused: A passion for providing top-notch client service and building lasting client relationships.
- Tech-savvy: Experience with, or ability to quickly learn Notion, Pitch and a few other tools we use.
- Cross Functional: Help enhance our Spark platform, and sales product, based on client feedback and your own ideas, and input across all areas of the business where relevant. This role is what you make it at an early-stage startup!
Why This Might Not Be For You
- We move quickly and with urgency.
- You'd be expected to learn quickly and independently teach yourself sometimes, when needed.
- You prefer a 9-5 type environment.
- You will be multi-tasking and across lots of communication and live campaigns.
- We're mostly async with meetings when needed.
- You need to be told how to do everything.
Benefits
- Stock Options
- Health Care Plan
- Retirement Plan
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Work From Home