ROLE OVERVIEW:
The Senior Technical Administrator / Subject Matter Expert (SME) is responsible for the configuration, administration, and ongoing support of Hexagon's SDx solution. Beyond technical administration, this role is accountable for leading defined scopes of work (SOWs), guiding delivery teams, and serving as the primary interface with the client. The Senior Technical Administrator ensures systems are aligned with client engineering standards and business processes across the project and operations lifecycle, while building trusted relationships with stakeholders and representing ReVisionz with professionalism and technical excellence.
CORE RESPONSIBILITES
System Administration and Configuration
• Act as the single point of contact and SME for the designated application.
• Install product software, hot fixes, and patches (in collaboration with client IT groups).
• Configure system standards (e.g., data classes, reports, dashboards, forms, workflows, reference data, and symbology).
• Manage user groups, profiles, and permissions.
• Perform system backups, database integrity checks, and corrective actions.
Data Management and Reporting
• Configure data loading templates, validation rules, and data import/export processes.
• Perform data quality and integrity audits across the engineering information lifecycle.
• Create and manage reports, templates, and metadata rules.
• Support content loading, troubleshooting, and migration activities.
Integration and Process Enablement
• Develop and maintain interfaces with external business systems (e.g., SAP, design tools, asset management systems).
• Support management of change (MOC) / concurrent engineering processes.
• Identify and implement opportunities for process improvement and automation.
User Support and Training
• Provide desk-side and remote support to end users.
• Develop training materials and deliver training sessions for administrators and end users.
• Mentor client stakeholders to build capability in SDx.
Client Engagement and Leadership
• Lead scopes of work, coordinate with client stakeholders, and represent ReVisionz in a professional and ethical manner.
• Mentor and guide delivery team members to ensure high-quality, consistent outcomes across projects
• Act as the primary client-facing technical leader, building strong relationships with engineering stakeholders, EPCs, and vendors.
• Collaborate with contractors, vendors, and internal teams to ensure compliance with standards.
• Support project/delivery managers in risk identification and escalation.
KEY COMPETENCIES & CAPABILITIES
• Technical Mastery – Advanced skills in configuring, administering, and supporting data warehouse solutions.
• Client Engagement – Skilled in liaising with clients, vendors, and contractors; able to lead work scopes and mentor users.
• Execution Excellence – Strong track record in documentation, troubleshooting, and quality management.
• Collaboration & Integration – Effective cross-team collaborator, enabling system and process integration.
• Personal Effectiveness – Strong communicator, highly organized, and accountable, with proven ability to deliver under tight timelines.
• Hands-on experience administering and supporting SmartPlant Foundation (SPF) and/or SDx in Owner/Operator or EPC environments.
• Strong understanding of engineering information lifecycle and how these tools support projects and operations.
• Demonstrated experience creating user/administrator documentation and training materials.
• Proficiency with relational databases (Oracle, SQL Server) and understanding of data integrity management.
• Working knowledge of programming/scripting (Visual Basic, C#, APIs) is an asset.
• Background in Oil & Gas, Chemicals, or Mining with exposure to medium-to-large projects.
• Degree or certification in Computer Science, Engineering, or related discipline.
INCLUSION AT REVISIONZ:
Diversity is our strength, and inclusion is our commitment. We foster a respectful, supportive, and empowering environment where everyone belongs. Hiring decisions are based on merit, and we encourage candidates from all backgrounds to apply. If you need accommodations during the recruitment process, let us know—we’re happy to support you. Research shows that women and people of color often hesitate to apply unless they meet every qualification, but we value potential as much as experience. If you’re excited about this role, we encourage you to apply—you may be the perfect fit for this or another opportunity with us.
WHY REVISIONZ:
For over 20 years, ReVisionz has been a trusted partner in digital transformation for the Energy, Chemical, and Mining sectors. You’ll join a high-performing, values-driven team where your expertise shapes engineering data strategies that improve safety, reliability, and operational excellence.
