Drive innovation. Empower teams. Deliver world-class video experiences.
Join us on a transformational journey
Are you passionate about building high-performing engineering teams and delivering seamless customer experiences? Do you thrive at the intersection of software development, cloud operations, and customer impact? Join TELUS as a Software Development Manager leading the backend development and operations for our TELUS TV+ metadata platform and customer facing APIs, the services powering millions of Canadians’ entertainment experiences across iOS, Android, web, FireTV, and more.
We are reimagining how customers access, discover, and enjoy content. Your leadership will directly influence the TELUS TV+ platform, enabling a frictionless setup experience and helping us achieve our mission of delivering reliable, scalable, and customer-focused video solutions.
What you’ll do in this role
As a Software Development Manager, you will lead a talented team of backend engineers and drive operational excellence for our metadata services and customer-facing APIs. In this role, your focus will be:
Leadership & Team Empowerment
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- Lead, coach, and mentor a high-performing squad of backend engineers, fostering a DevOps-first and customer-first mindset
- Inspire innovation, technical ownership, and continuous learning within the team
Technical & Delivery Excellence
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- Oversee the design, development, deployment, and operation of APIs powering multiple TELUS TV+ client applications
- Drive improvements in our software development lifecycle (SDLC), release practices, and end-to-end delivery pipelines
- Partner with product managers, architects, to define feature roadmaps, prioritize work, and deliver with quality
Operational Reliability & Customer Experience
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- Champion an operations mindset by ensuring high availability, observability, and performance across services
- Lead initiatives to reduce setup friction and customer-impacting errors and collaborate with cross-functional teams to identify and resolve customer pain points.
