It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Summary:The Sales Coach is responsible for improving the performance and effectiveness of the sales team by providing targeted coaching, feedback, and development strategies. This role plays a critical part in driving sales excellence, improving conversion rates, and enhancing overall team capability.
Key Responsibilities:- Deliver structured 1:1 and group coaching sessions to underperforming and developing sales agents.
- Analyze sales metrics and performance data to identify trends, gaps, and coaching opportunities.
- Conduct call listening sessions and provide actionable feedback focused on skills like objection handling, closing, rapport building, and product knowledge.
- Collaborate with Training and Sales Leadership to design and implement ongoing skill development initiatives.
- Support new hire onboarding and provide side-by-side coaching during ramp periods.
- Monitor improvement post-coaching and maintain documentation of coaching plans and outcomes.
- Contribute to the development of sales scripts, pitch decks, and sales tools.
- Foster a culture of continuous improvement and sales excellence.
Qualifications:- Bachelor's degree or equivalent experience in Sales, Business, or related field.
- Minimum 2-3 years of experience in a sales or sales coaching/training role.
- Strong understanding of sales techniques, CRM systems, and customer journey dynamics.
- Excellent communication, interpersonal, and leadership skills.
- Ability to motivate and influence individuals across varying performance levels.
- Experience in a BPO or high-volume sales environment is a plus.
Key Skills:- Sales coaching & mentoring
- Performance analysis
- Objection handling techniques
- CRM proficiency (e.g., Salesforce, HubSpot)
- Communication & feedback delivery
- Goal-oriented and results-driven
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
