Remote - Full Time
Job Description Summary
The Inbound Call Coordinator is an entry-level role that supports patients, clinicians, and health plans by handling inbound calls related to medications, referrals, and medical records. This role is ideal for individuals looking to start their career in healthcare administration and develop foundational skills in a supportive environment.
How will you make an impact & Requirements
Inbound Call Coordinator Entry
Position Overview: The Inbound Call Coordinator is responsible for successfully completing the required basic training and performing basic job functions with assistance from co-workers, specialists, and managers on non-basic issues.
Job Description: Inbound Call Coordinator
Primary Duties:
- Provide administrative support to patients, clinicians, physicians, and health plans by answering inbound calls related to medication, referrals, authorizations, and medical record inquiries.
- Obtain related documentation (e.g., patient information, insurance coverage).
Qualifications:
- Entry-level position with little or no prior relevant training.
- Acquires basic skills to perform routine tasks.
- Work is prescribed and completed with little autonomy.
- Works under close supervision or clearly defined procedures.
- Requires any combination of education and experience which would provide an equivalent background.
Compensation:
- $15.27/hr. - $19.09/hr. & bonus eligible
