Remote
Department: Contact & Call Center
Hours of Work: Monday - Friday 8:00 AM - 4:30 PM
Overview
The Referral Representative, under minimal supervision, is responsible for ensuring that all appointments, tests, procedures and surgeries are scheduled in a timely manner; that all required referrals and authorizations are in place per practice/system procedures and that registration information is complete and accurate. Position serves as a liaison for practice with patients, departments, healthcare providers and insurance companies. The Referral Representative is part of a multifunctional team charged with the responsibility of provider efficient and process access.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Administrative Required
