Job Title: Provider Network Management Specialist
Location: 100% Remote (US Only)
Compensation: $65,000-$75,000 + Full Benefits Package
Reports to: Provider Services Manager
The Provider Network Management Specialist is responsible for ensuring provider availability, readiness, and performance in support of Telemedica’s care delivery model. This role is instrumental in coordinating provider operations, case assignments, supporting credentialing and compliance tracking, and aligning provider resources with service demand. As Telemedica expands its clinical offerings, this position will be essential in scaling provider capacity and ensuring network quality and management.
What you will do (Immediate):
- Maintain updated provider schedules, licensing, specialties, and availability in internal systems
- Assign and route case assignments to appropriate providers based on availability and clinical match
- Track provider performance, case load, and completion timelines
- Support initial and ongoing provider onboarding logistics
What you will do (Long-Term):
- Partner with QA and Healthcare Coordinators to optimize provider utilization
- Track provider-specific performance trends, including KPIs, productivity metrics, quality scores, and utilization patterns
- Establish workflows and manager provider licensure and credentialing, ensuring all documentation is current, accurate, and compliant with regulatory and payer requirement
- Identify opportunities to expand or diversify the provider network
- Create tools, dashboards, or documentation to improve internal network visibility
Required Qualifications:
- 3+ years in provider operations, clinical scheduling, or healthcare staffing
- Experience in a medical, telehealth, or care delivery setting
- Strong understanding of the VA disability claims process and its clinical documentation requirements
- Demonstrated healthcare acumen and deep understanding of medical terminology
- Demonstrated experience manage diverse clinical provider workflows
- Strong organizational and tracking skills with a systems-based mindset
- Expertise of licensing, credentialing, and healthcare compliance standards
- Familiarity with CRM/EHR platforms and provider-facing operations
Preferred Qualifications:
- Experience supporting multi-specialty clinical teams
- Experience navigating geographically distributed clinical teams
Compensation and Benefits:
- Healthcare: PPO and HSA plans
- Retirement: 401(k) with up to 3% employer match
- Flexible Spending: Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
- Paid Time Off: 30 Days Paid Time Off (PTO), plus 12 paid holidays, including Christmas closure
- Insurance: Short and Long-Term Disability, Life Insurance
- Family & Medical Leave: Paid Parental Leave, Military Leave, and Bereavement Leave
- Other Benefits: Employee discounts, Jury Duty Pay, Time-Off to Vote, and more
This position is NOT APPLICABLE to residents of: Alabama, California, Colorado, Kentucky, Montana, New York, North Dakota, Ohio, Oregon, Washington, Wyoming.
Telemedica is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.
