Remote
We’re thrilled that you are interested in joining us here at the Amynta Group!
Btis is seeking a claims assistant to join our team and provide excellence in customer service and administrative support, assisting in all claim matters within the organization. The successful candidate will possess excellent organization and communication skills and be able to build and maintain relationships with co-workers, customers, agents, and carriers. This position will require communication with carriers and third party claims adjusters on a regular basis
Responsibilities to include but are not limited to:
Set up new claims in our system, ensuring accuracy and completeness
Coordinate claims data, correspondence, and documentation, maintaining organized records
Respond to claims-related inquiries timely and professionally
Collaborate with agents and carriers to resolve claims, providing exceptional customer service
Accurately input claims data into our system, ensuring data integrity
Liaise with management to ensure claims are processed efficiently and effectively
Maintain confidentiality of company information and customer data
Qualifications
Prior experience in an office or customer-facing role
Strong interpersonal and exceptional customer service skills to externally and within team
Proficiency in computer systems, office software, and databases
Knowledge of commercial insurance principles a plus but not required
Detail-oriented and organized with strong written, verbal, and email communication skills
Analytical skills to assist with claim inquiries and data gathering, such as locating policy numbers or resolving issues
Effective time management skills to follow daily plans and prioritize tasks
Ability to multitask and manage multiple priorities simultaneously without prompting
Benefits
$1,000 Sign-On Bonus (eligible after 90 days)
Remote work
Flexible Schedule – no nights and weekends
Competitive Medical, Dental, Vision, Disability, and Life insurance
401k with Company Match
Generous Paid Vacation
Paid Holidays
Employee Referral Bonus
Compensation range for position $19 - $21/hour depending on several factors including geographical location, relevant experience, skills, and knowledge pertaining to this role and industry.
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
