Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Transaction Processing Associate III
$19.00/Hourly
Join the Conduent Customer Service Team
Interested in supporting New Mexico Medicaid Program? Conduent has immediate openings for Onsite Transaction Processing Associate III Position located in Albuquerque, NM. This is a great opportunity to learn about Medicaid Program!
Working for you
Here are a few good reasons to work at Conduent:
- $19.00 per hour pay rate (Bi-weekly pay)
- Paid Training
- Medical, dental, 401K/matching, vision benefits, and more!
- PerkSpot - Employee discount program
- Career growth opportunities
- Positive employee friendly culture
- Hybrid (WFH 4 days/of the week 1 day in the office)
- Full time (Mon. – Fri. 8:00 AM – 4:30 PM)
Requirements
To be successful in this role you will:
- Care Coordination Experience
- Must at least 18 years of age or older
- Have a High School Diploma or an equivalent level of education.
- Must be able to submit to a pre-employment screening
- Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.
Summary
Transaction Processing Associate III reports directly to the Outreach Supervisor. Conducts presentations throughout the community on New Mexico Medicaid Program. Will meet with groups or individuals. Provide accurate information about the New Mexico Medicaid Program and can assist beneficiaries in enrollment and eligibility assistance for potential and existing New Mexico Medicaid beneficiaries. Processes eligibility applications and determines eligibility for the program. Enters eligibility information into a web-based computer system and references other NM-specific databases as appropriate. Follows up with beneficiaries with correspondence, performs file updates as information comes in, and assesses service/information.
What you will be doing:
- Support the research process unit for the SBE (state-based exchange)
- Determine eligibility for NM Medicaid Program according to the NM Medicaid Care regulations/guidelines by reviewing documentation to accurately enter data into a web-based computer system and following procedures for running automated eligibility rules; prepare correspondence for missing information as appropriate; make outbound calls to obtain, clarify, or validate the information.
- Seasoned processor with strong knowledge of all systems used for processing – SME (subject matter expert)
- Process applications while maintaining an error rate of 5% or below.
- Assist in the call center when needed.
- Work independently on projects.
- Assist/train new staff when needed.
- Maintain good attendance and punctuality.
- Adhere to changes in policy and procedure.
- Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
- Build relationships with the community and advocacy groups.
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $19.00 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
