Job Details
Job Location
Hiller Mobile - Mobile, AL
Remote Type
Fully Remote
Description
The Hiller Companies, LLC has an immediate opening for Customer Account Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Customer Account Coordinator is responsible for ensuring the efficient setup and maintenance of customer records in our service platform, Service Trade and JD Edwards E1. This position is responsible for handling prospective client information, processing customer applications, and managing customer account changes to deliver a seamless experience to our valued customers.
Job Responsibilities:
Promotes the Company’s mission and values-based culture through the following:
- Customer Account Data Management
- Creates new/potential customers in software platform(s)
- Processes customer applications per Standard Operating Procedures and coordinates with the sales and finance team as needed
- Maintains updated customer account records
- Additional responsibilities and duties as required to support the team when requested
Qualifications
What We Are Looking For
- High School Diploma or GED
- 3 years of office experience, preferred
- Proficient computer skills, including a solid grasp of MS Office Programs, and a proven track record of learning and mastering new software programs.
- Strong attention to detail.
- Basic understanding of customer account maintenance and workflow processes.
- Prior experience with Service Trade or a similar program.
- Working knowledge of JD Edwards E1 or other ERP systems, preferred.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
- Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
- Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
- Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
- Career advancement potential within a growing company.
