Is This YOU? Then We Want to Meet You!
- You have over 2 years of experience in customer service and a passion for delivering exceptional support.
- You're proficient in using tools like Aircall and able to manage multiple tasks seamlessly while staying organized and efficient.
- You pay close attention to detail and possess sharp decision-making skills, solving problems quickly and effectively.
- Adaptability is your strength—you thrive in dynamic environments and handle diverse customer needs with positivity and professionalism.
- A quick learner who embraces challenges, you excel in fast-paced settings while maintaining focus on customer satisfaction.
- Excellent Communication Skills
- Empathy & Patience
- Technical Skills
- Multitasking
- Time Management & Efficiency
- Product & Service Knowledge
- Attention to Detail
- Sales & Upselling (Optional)
If this sounds like you, then you’re just who we’re looking for to join our team!
🌟 Who We Are:
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
📋 Your Mission Will Be To:
- First-level customer service for a US-based client, a fast-paced campaign in affiliate marketing.
- Addressing customer inquiries, concerns, payments, and refunds among others.
- Must be able to adapt to a very fast-paced environment. Superb comprehension skills and the ability to think on their feet.
🖥️ Tech Checklist – Gotta Have It!
- Proficiency with platforms like Aircall is a major advantage.
- A reliable computer and a high-speed internet connection to manage customer inquiries smoothly.
- A quiet, organized workspace that enables professional and efficient communication.
Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?
Note: Only shortlisted candidates will be contacted.
